Get in Touch With Us

Got a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or just want to tell us what we're getting right or wrong? This page covers the ways to reach Best Sweepstakes Casinos and what you can expect once you do.

How to Get in Touch

Email is the best way to reach our team. Send your message to [email protected] and let us know what your message is about in the subject line — this helps us route it to the right person and get back to you sooner. A real person reads and answers every message; we don't rely on automated replies to stand in for a proper response.

We aim to reply within a couple of working days, though volumes can vary, especially around new operator launches or seasonal promotions when we're updating our reviews and rankings.

What We Can Help With

We hear from a wide range of readers, from people brand new to the sweepstakes model to regular players comparing sweeps coins casinos. Common reasons people write in include:

• Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how the free entry method works, or how prize redemption is meant to function.
• Corrections and accuracy flags — if a welcome offer, eligible-state list, or redemption detail on one of our pages looks outdated, tell us. Operator terms and state availability change often, and we'd rather fix an error than leave it standing.
• Feedback on our rankings or write-ups — if you think we've missed something relevant to how an operator compares, we want to hear the reasoning, not just the complaint.
• State availability questions — we can point you toward what an operator publishes about eligible and excluded states, though we can't give a definitive answer on whether a platform is permitted where you live. That depends on your state's current laws and the operator's own terms.
• Partnership or editorial enquiries — if you represent a sweepstakes or social casino brand and want to introduce yourselves, include the basics of who you are and what you're proposing.
• Responsible play concerns — if you or someone close to you is finding it hard to stop playing, even without real-money stakes involved, say so in your message and we'll point you toward relevant support resources.

What We Can't Do

We're a review and comparison site, not an operator, so there are limits to what we can resolve directly:

• We can't process account verification, coin purchases, or Sweepstakes Coin redemptions — those requests go to the platform you're playing on.
• We can't confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by state, operators set their own eligible-state lists, and laws in this space change frequently — always check the operator's current terms and your state's rules directly.
• We can't offer legal, tax, or financial advice. If you have questions about whether a redeemed prize is taxable, a tax professional or official state and federal guidance is the right place to ask.

Keeping Our Information Accurate

Every listing on this site — including welcome offers, editorial ratings, and any state eligibility notes — is reviewed against publicly available operator information as of 2026. Terms, bonus structures, and state availability can change without much notice, so if you notice a mismatch between what we've published and what an operator currently states, flagging it helps every reader who comes after you. Reader corrections are one of the ways we keep this site useful rather than stale.

Before You Write In

If your question is about how a particular operator's rewards or promotions work day to day, checking that operator's own terms page first will often get you a faster, more specific answer than we can give from the outside. For a broader look at how offers stack up across the market, our Best Non GamStop Casinos page may also be a useful reference point depending on what you're comparing.

Thanks for taking the time to read this far — we'd genuinely like to hear from you, whether it's a correction, a question, or just feedback on the site.